💸 Zameenarc Refund & Cancellation Policy

All payments made towards Zameenarc agent subscriptions, featured property promotions, and digital advertisement tiers are generally final and non-refundable once the respective service or package has been successfully activated.

In case of any payment failure or session timeout during checkout via the PhonePe Payment Gateway where money gets debited from your account but the subscription is not active, the transaction is automatically reconciled or reversed by the gateway.

If a user or agent is accidentally charged twice for a single subscription package due to network glitches or technical errors, the extra duplicate amount will be fully refunded back to the original payment source.

For any approved valid refund claims (such as technical dropouts or duplicate billings), the refund request is processed from our end within 24-48 hours. The amount typically reflects in your bank account within 5 to 7 business days.

Agents and users retain the right to cancel their active auto-renewing subscriptions or digital service packages at any time through their account settings. Cancellation prevents future billing cycles but does not trigger a refund for the current ongoing cycle.

If you encounter any billing anomalies, unauthorized deductions, or wish to raise a formal refund dispute regarding PhonePe transactions, please reach out to our support team with your transaction ID within 48 hours of purchase.